Miki Smith is a Relocation Services Manager with the Relocation Division. She is a native of Prairie du Sac, Wisconsin. She has a bachelor of Arts Degree in Communications from the University of Northern Iowa and she is a licensed real estate agent with the SRES (Senior Real Estate Specialist) Designation. Miki handles all of the incoming and outgoing client referrals from the division's corporate clients, third parties and independent agents. She profiles the relocating transferees, assigns them to the appropriate agent and follows the transferee's progress from beginning to end. In addition to those duties, Miki handles the division's billing and data resource systems. Miki brings more than 10 years of sales and marketing experience in radio and direct mail. She has a professional attitude and she makes it a priority to fully understand her clients' needs. Miki is a member of Downtown Madison Inc. (DMI), The Greater Madison Convention & Visitors Bureau, The Madison Chamber of Commerce, BioForward, The Wisconsin Employee Relocation Council (WERC) and The National Employee Relocation Council (ERC). She says, "I have respect for the process transferees are going through. I am committed to making that process as enjoyable and seamless as possible."